Terms of Sale


These terms of sale are an agreement (“agreement”) between you and us to purchase the items in your order. Please read this agreement carefully. By submitting your order (1) you agree to all of the terms of this agreement, (2) you are consenting to enter into this agreement in electronic form, and (3) your click shall constitute your electronic signature accepting this agreement. If you do not wish to accept this agreement, you should not order any products through our website.

Orders And Acceptance

By submitting an order, you represent and warrant that all personal information you have entered for the order is valid.

Except with respect to out of stock items, you cannot cancel or change an order once it has been submitted. All orders are expressly conditioned upon acceptance by us. You should notify us immediately if discrepancies are noted in the acknowledgment.

We do not currently accept orders from all addresses. At this time online, Jean Perry only accepts and ships orders within Malaysia (include Sabah & Sarawak).

We will issue an e-mail notifying you when your order has been shipped.

Out Of Stocks

Jean Perry makes a reasonable effort to provide correct inventory information on its web site and through phone call. If an item you have ordered is not in stock after the order has been placed, you will receive an email (if an email address has been provided) or notice via phone call indicating that the product is not in stock and when we expect stock to be available.

You may cancel an order for out of stock items at any time prior to shipping by contacting us at (+ 603) 8942 8988 at line Monday to Friday, 9:00 a.m. – 5:00 p.m. and Saturday, 9:00 a.m. – 1:00 p.m. We reserve the right to cancel orders for out of stock items at any time by giving e-mail notice to you.

Product Descriptions

We attempt to be as accurate as possible in describing our products. However, we do not warrant that product descriptions or other content of our website are accurate, complete, reliable, current, or error-free.

Replacement Parts

Parts from other models are not interchangeable, may not be safe and are not guaranteed by Jean Perry. You may only order parts that are listed as being appropriate for the model you own.

We do not guarantee that all patterns or colors will match your model. At any time, Jean Perry may substitute the original color or pattern of a product part with a different color or pattern.


All prices on our website are listed in ringgit Malaysia (RM). Prices do not include shipping or handling, which shall be charged on all orders as applicable and will be indicated at the time of your order.

In the event a product is listed at an incorrect price due to typographical or other error in pricing, we have the right to refuse or cancel any orders placed for the products listed at the incorrect price whether or not the order has been confirmed or accepted and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we will issue a credit to your credit card account in the amount of the incorrect price.


All payments must be made by cash/cheque deposits, bank transfer or paypal. No other payment methods are currently accepted online or through our phone lines. Your rights as a cardholder are governed by your card issuer agreement and not this agreement. You agree to notify us within 30 days after any discrepancy appears on your credit card statement or such discrepancy will be deemed waived. If we do not receive payment from your credit card issuer or its agent, you agree upon our demand to pay all amounts due. You are responsible for paying any use, value-added or other taxes imposed on your purchases. We will not be responsible for any unauthorized amounts billed to your credit card by a third party.

Shipment and Delivery

Unless otherwise indicated at the time of ordering or by subsequent notification from us, shipments will be made via a carrier that we select. If you choose an express delivery service, an additional charge will be imposed at the time of your order. If your order is accepted and the items selected are in stock, your order will normally ship within the time indicated on our website. All ship and delivery dates specified on our website are estimates only and are subject to change. We do not guarantee delivery dates, and we are not responsible for delays by the carrier. Risk of loss and title to ordered items pass to you upon delivery to the shipping carrier. Inspect your shipment upon arrival. Report any shipping-related damage immediately (within 7 days) to us.

Electronic Communications

When you visit our website, place an order or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or through phone calls. You agree that all agreements, notices, disclosures and other communications that we provide to your electronically satisfy any legal requirement that such communications be in writing. Your consent to enter into this agreement electronically covers the current transaction only. Future transactions will require additional consent.

Limitation Of Liability

In no event will we be liable to you for any incidental, special, punitive, exemplary, or consequential damages arising from or connected with this agreement or your use or the performance of any product, regardless of whether we know or have reason to know of the possibility of such damages. Some states do not allow exclusion of incidental or consequential damages, so the above limitation or exclusion may not apply to you. In no event will our liability for any claim of any kind, whether based in contract, warranty, tort, strict liability or otherwise, for any losses or damages arising out of, connected with, or resulting from, this agreement or the performance or breach thereof, or any product or the use or performance thereof, exceed the amount paid by you for the product.

Terms Of Use And Severability

We provide our services to you subject to our terms of use, and your order and purchase are also subject to those terms which are incorporated herein. In the event of a conflict between our terms of use or privacy policy and these terms of sale, these terms of sale will control. We reserve the right to make changes to our site, policies, terms of use, privacy policy and these terms at any time. If any part, term or provision of these terms shall be held illegal, unenforceable or in conflict with any law of a federal, state or local government having jurisdiction over these terms, the validity of the remaining portion or portions shall not be affected thereby.

Customer Service

Our customer service personnel can be reached via telephone line (+ 603) 8942 8988, Monday to Friday, 9:00 a.m. – 5:00 p.m. and Saturday 9:00 a.m. – 1:00 p.m. They can also be contacted through e-mail online@yoongonn.com.